Policies

Payments

We accept Cash, Visa, Mastercard & Amercian Express.

The payment for the trip is not processed until the day of the reservation.

Cancellation & Refund Policy

If you need to cancel, your trip will be fully refunded (not charged) as long as you are able to provide us with 48 hours notice. If you do not show up on the day of your reservation and you have not called, you will be charge 25% of the value of the trip.

Weather Policy

If the weather on the day of your trip appears to be inclement please call ahead. Often the weather along the Grand River and in northern Ontario can be quite different.

Trips can be fully refunded or rescheduled at no charge if the weather is not suitable for the trip and as long as you have called ahead.

Treks In The Wild reserves the right to cancel trips if we feel that river and/or weather conditions are unsafe.